Tag: WASH

Strengthening accountability for water

This blog is based on the Accountability for Water action and research programme funded by the William and Flora Hewlett Foundation and managed by the Partnership For African Social and Governance Research (PASGR), supported by Water Witness International, KEWASNET and Shahidi Wa Maji. The full webinar summary is available here.

On 15th December 2022, a global webinar was held to discuss the critical importance of accountability for water. During the webinar, a partnership of organizations led by PASGR and Water Witness presented the findings of their Accountability for Water research program, which aimed to identify specific actions to strengthen accountability in different contexts. The programme partners involved in the research include KEWASNET, Shahidi Wa Maji, WaterAid, Water Integrity Network, End Water Poverty, IRC, and World Bank. Dr Pauline Ngimwa and Dr Muthio Nzau of PASGR introduced the webinar.

Dr Tim Brewer of Water Witness gave an overview of the research programme which started with the global review of evidence carried out in 2019-2020.  According to this review, 80% of the research papers on accountability found that interventions contributed to improved water, sanitation and hygiene (WASH) services and water resource management (WRM). Common lessons emerged with clear recommendations for action by governments, civil society, donors and others. While a key lesson is that accountability is context specific, an analytical framework based on the “5 Rs of accountability” can be used to identify specific challenges and opportunities within this framework – the ability to review, explain, and report performance against rules, responsibilities, and obligations, and to react constructively to improve performance through sanctions, incentives, or corrective measures.

The review identified a series of knowledge gaps and questions, including gender, donors, government responsiveness, measurement, and civic space. Based on this analysis, 14 Professional Research Fellows (PRF) working in the water sector in Ethiopia, Kenya, Tanzania, Zambia, Liberia, and Zimbabwe from a range of government, civil society and academic institutions investigated accountability issues in their own contexts. The full list of research topics and researchers is at the bottom of this blog.

The following key takeaways for governments, civil society organizations (CSOs), and donors were drawn from a compilation of recommendations from the research projects .Presenters included Dr Firehiwot Sintayehu (Addis Ababa University);  Eunice Kivuva (CESPAD); Chitimbwa Chifunda (WaterAid Zambia), The full list of research topics and researchers at the end of this blog demonstrates the depth and breadth of evidence underlying these recommendations .

Three key takeaways for governments      

  1. Laws, policies and accountability mechanisms are essential to support accountability. However, lack of clarity and consistency between sectors and levels, a lack of knowledge and capacity about the laws and mechanisms, and weak enforcement often undermine these. Therefore, the key recommendations are to: 
    • Harmonise, strengthen, and execute laws and policies for water resources and WASH at national and subnational levels,
    • Strengthen accountability systems and relationships:  mechanisms, standards, regulation, monitoring, stakeholder engagement and enforcement including for the private sector,
    • Build capacity on accountability, develop an accountable outlook and de-politicise accountability systems.
  2. Clear roles and responsibilities and better coordination: Accountability mechanisms are often let down by poor coordination, unclear or conflicting roles and responsibilities and widespread lack of enforcement. Key actions required are to:
    • Clarify institutional roles and responsibilities between actors for WASH and WRM – eliminate conflicts in functions,
    • Separate implementation and regulatory institutions,
    • Strengthen horizontal and vertical institutional and sector coordination across water users through enforceable accountability systems and mechanisms.
  3. Informed engagement with citizens and users: All the researchers found that effective engagement with citizens, citizen groups and water users is essential for accountability but wanting. To address this governments need to:
    • Introduce or strengthen accountability mechanisms such as public hearings and citizen oversight panels,
    • Provide Information, education, and mobilisation for communities ensure access for marginalised groups,
    • Support civil society to vertically integrate social accountability initiatives into decision making at different levels,
    • Support coordination amongst actors to increase the capacity of rural women and marginalised communities to participate in problem analyses and decision-making processes.

Three key takeaways for civil society,

  1. Activate and institutionalise effective citizen oversight mechanisms.  As well as the government actions to strengthen engagement with citizens and water users Civil society organisations need to support this, they should:
    • Advocate for more legally institutionalised avenues of citizen oversight,
    • Ensure that citizens’ monitoring and advocacy initiatives are vertically and strategically integrated in decision making at all levels,
    • Carry out budget tracking throughout the whole cycle from planning to expenditure.
  2. Build capacity, empowerment and organise communities. A very common cause of weak accountability is the low levels of knowledge and capacity of water users about their rights, the laws and responsibilities around water provision and resource management, and how they can use accountability mechanisms. Civil society organisations need to:
    • Build capacity on accountability mechanisms and support their use,
    • Strengthen grassroots user groups and associations to participate in decision making,
    • Support civil society and water users, especially women, to move up the Participation ladder from token participation to active participation,  decision making, and control.
  3. Build on what works, like budget tracking, evidence-based advocacy, litigation. There is growing knowledge about successful strategies for strengthening accountability. This research has helped to strengthen a community of practice on accountability and identify examples that others can learn from. Key lessons for civil society are to:
    • Strike a balance between constructive and critical approaches to advocacy,
    • Bring strong evidence for advocacy,
    • Raise awareness of WASH and WRM issues amongst all stakeholders including citizens, government and development partners.

Four key takeaways for donors and private sector

  1. Support governments and CSOs to strengthen accountability frameworks, monitoring and enforcement. Donors can provide financial and political support for the actions for governments and civil society mentioned above. They need to:
    • Support governments on WASH and WRM accountability actions as above,
    • Support CSO actions as above,
    • Support good governance and democratic space for citizens’ voice. Citizens’ engagement is critical to enhancing accountability,
    • Invest in women’s participation and reaching marginalised people,
    • Strengthen political will for accountability.  Donors can influence government priorities,
    • Invest seriously in sustainability.
  2. Water investments need to go beyond projects. They need to: 
    • Go beyond procedural & financial accountability. For example strengthen basins planning to ensure responsible industrial water use,
    • Support budget tracking through the cycle – budget tracking is an effective tool to improve budget performance,
    • Invest in appropriate technology to support accountable and responsive services, For example digital monitoring of services and water treatment technology to prevent pollution of water resources.
  3. Enhance due diligence. Researchers found examples of very weak accountability in economic uses of water by industrial and agricultural actors. Donors and private investors can help strengthen accountability by requiring:
    • Stronger due diligence of companies in relation to water use,
    • mandatory reporting on water,
    • promoting and enforcing the Polluter pays principle
  4. Be accountable!  Donors are major investors in the water sector but often do not fulfil their commitments. For example in Zambia the WASH sector is 80% funded by Donors but only 29% of that was tracked through the budget.
    • Accountability Mechanisms are needed to enable Governments and CSO to hold Donors accountable for their commitments. 

Discussion and next steps

During the webinar, Sareen Malik from KEWASNET, emphasised the importance of legislation to strengthen accountability mechanisms. NGOs can play an important role to advocate for this and bring stakeholders together in Joint Sector reviews as a critical mechanism for accountability, monitoring and reporting. 

Martin Atela of PASGR reflected on the role of politics in undermining accountability and suggested that political interference can be mitigated by greater clarity on roles and boundaries of ministerial responsibilities. He also emphasized the need to find ways to work with political elites so they see the value in change

Next steps involve joining the community of practice on accountability for water, to continue learning from experience and to advocate for commitments to strengthen accountability.

Research partners are organising an event at the UN Conference on Water 2023: “Where is the accountability”  on Tuesday 21st March, driving a greater emphasis on governance and accountability. This needs to be front and centre of all discussion.

The Research programme is managed by the Partnership for African Social and Governance Research (PASGR) and Water Witness International with financial support from the Hewlett Foundation.

More information about the research is on the website including findings from the global review of evidence, recorded presentations from webinars at World Water Week 2022 in Stockholm, presentations from country specific webinars, and summary briefings of all the research topics. www.accountabilityforwater.org

List of Research topics, Professional Research Fellows and host institutions

Ethiopia

  • Government Dynamics of Accountability in Ethiopia, Mulugeta Gashaw, Water Witness Ethiopia
  • Political Economy Analysis of water governance, Asnake Kefale
  • Risks and opportunities for growth in Ethiopia’s textile and apparel industries,  Esayas Samuel
  • Wastewater management in upstream catchment of ARB, Yosef Abebe, Addis Ababa University and Ministry of Water and Energy
  • Accountability of the One WASH National Programme of Ethiopia, Michael Negash, PSI
  • Towards a sustainable management of faecal sludge: the case of Addis Ababa, Tamene Hailu
  • Alwero Dam governance, Firehiwot Sentayu, Addis Ababa University

Kenya

  • Government Dynamics of Accountability in Kenya, Dr Tiberius Barasa
  • Enhancing coordination for accountability and sustainability in water resources management; a case of Kerio sub-catchment in Baringo rift valley basin. Eunice Kivuva (CESPAD)
  • Kakamega County Water and Sanitation Company, Kenya.  Mary Simiyu, Kakamega Water Service Provider
  • Rural Women and water decisions in Kwale and Kilifi Counties, Felix Brian, KWAHO
  • Strengthening accountability in solid waste management through incentives and penalties in Naivasha, Kenya, Naomi Korir, Sanivation

Tanzania

  • Government Dynamics of Accountability in Tanzania, Dr Opportuna Kweka
  • Assessment of Gender Power Relations and Accountability in Community Based Water Supply Operators in Selected Water Basins of Tanzania, Pitio Ndyeshumba, Institute of Lands
  • Regulatory and Legal Accountability for Water Pollution in Tanzania: The Case of Msimbazi River Basin in Dar es Salaam City, Mwajuma Salum, University of Dar Es Salaam
  • Opportunities and challenges of accountability claiming in Tanzania’s water sector, Dr Parestico Pastory, University of Dodoma

Zambia

  • What makes budget advocacy an effective accountability tool, Bubala Muyove, NGO WASH Forum and Chitimbwa Chifunda, WaterAid Zambia

Zimbabwe

  • Assessing the effectiveness and impact of statutory accountability mechanisms to improve water service provision and catchment management, Mable Murambiwa, Combined Harare Residents Association, Zimbabwe

Liberia

  • Accountability Challenges in The Liberia Water-Supply Sector: LWSC in Robertsport and Kakata, Timothy Kpeh, United Youth for Peace,  Liberia

About the author:  This blog is authored by Louisa Gosling, freelance specialist in accountability, rights and inclusion in WASH, previously working with WaterAid and as chair of RWSN.

A Mentoring journey, by Fadzai T. Munodawafa and Kerstin Danert

For International Women’s Day, we would like to highlight two participants from the RWSN Mentoring programme for young professionals and women, Fadzai T. Munodawafa-Bhurabhura (from Zimbabwe) and Dr Kerstin Danert (from Switzerland). You can find out more about their experience of mentoring through RWSN below. RWSN plans on launching a new edition of the mentoring programme soon, and encourages women of all ages in the water sector to sign up. To find out more, sign up to become a RWSN member today.

Mentorship is a reciprocal learning relationship in which a mentor and mentee work collaboratively toward the achievement of mutually-defined goals that will develop a mentee’s skills, abilities, knowledge, and/or thinking.

Fadzai’s words:

I am Fadzai T. Munodawafa, a WASH professional with an international Non-Governmental Organisation (NGO) in Zimbabwe. I support teams who implement WASH in the rural communities in Zimbabwe. In addition, I am responsible for managing the drilling unit of the organisation. With such responsibilities as a young professional, I sought to increase my understanding of rural and urban water supply and sanitation as well as groundwater monitoring, which both have a significant bearing on improving access to water for under-privileged communities.

A message of invitation for young professionals in the water sector to join the mentorship programme under the Rural Water Supply Network (RWSN) was shared on the Zimbabwe WASH Cluster platform. I thought this was an opportunity to learn from senior professionals and firm up my career. Following acceptance within the mentorship programme in 2020, I was linked with Dr Kerstin Danert a water sector professional researcher and facilitator.

Kerstin’s words:

I am Kerstin Danert, a rural water supply professional who has been active in RWSN since 2004, when I was still living and working in Uganda. I work as a consultant, with a range of types of work including research, training, facilitation and knowledge-brokering. I currently live in Switzerland.

Fadzai’s words:

My mentorship experience was a flexible one where I would ask questions or a raise discussion point and Kerstin would have a topic for discussion for our scheduled meetings. During our 9-month mentorship relationship, Kerstin and I discussed broadly on topics such as groundwater management, remote sensing and sustainable community-based management of water points key areas that have helped me in my career in the water sector. Kerstin’s experience in sub-Saharan Africa and remote areas made our connection easy as she could relate to my experiences and questions.

Kerstin’s words:

Our mentoring relationship commenced just as I was branching out to start my own company, which unfortunately coincided with the start of the Covid pandemic. It was not an easy time (as we all know), and I was worried as to whether my company would even survive. It very soon became apparent that this would not be a one-way mentorship by any means. Fadzai not only helped me to make contact with field realities (which I was very much missing), but also gave me a lot of support and encouragement regarding my new venture.

Fadzai’s words:

As a young professional, I was not confident speaking in public forums, a weakness my mentor helped me to work on. Now I can confidently speak in professional forums following her encouragement. Our engagement also looked into working on my resume and boost it to showcase the experience and skills I have. In addition, she connected me with experienced drillers and water specialists in Zimbabwe.

Kerstin’s words

Although I have now worked in the water sector for over 25 years always as a consultant, I still remain concerned work may not come in going forwards. Further, I think that I had began to take my years of experience for granted. The exchanges with Fadzai helped me to fully appreciate that I am actually not at the start of my working life, but (hopefully) in the middle of it with a lot under my belt already!

Both of us

Since the mentorship programme under RWSN, we have kept in touch resulting in our participation in the UNHS Climate and Gender podcast on Global Partnership: Gender, Progression and Climate-Orientated Careers (The UNHS Podcast and Spotify) in 2021. The following year, our mentorship led us to work on a report and video documenting the impact stories from participants of online courses on professional drilling by the RWSN

Fadzai’s words:

As a result of my mentorship experience, I can more effectively allocate my time for various activities, connect and confidently engage with other professionals in the water sector as well as have knowledge on key aspects of documentation. I highly recommend other young professionals to join the mentorship program that will build them up in their career within the water sector. Many thanks to the RWSN for this amazing and life changing experience.

Kerstin’s words:

This mentorship brought me closer to the field again. I learned so much from the conversations with Fadzai – and drew insights from her into all of my ongoing assignments, whatever the topic in fact. She always had such insightful contributions to make. And I argue that I was the mentee just as much as Fadzai was. So I encourage others to take the time to get involved in this programme.  It has been so rewarding and I look forward to finally meeting Fadzai one day!  We have been talking regularly now for three years. A big thanks to RWSN for this chance.

To find out more information about the RWSN mentoring programme, please see here.

A sit with Euphresia on Water and Diversity in its Leadership

This year we are celebrating 30 years since the Rural Water Supply Network was formally founded. From very technical beginnings as a group of (mostly male) experts – the Handpump Technology Network – we have evolved to be a diverse and vibrant network of over 13,000 people and 100 organisations working on a wide range of topics. Along the way, we have earned a reputation for impartiality, and become a global convener in the rural water sector.

RWSN would not be what it is today without the contributions and tireless efforts of many our members, organisations and people. As part of RWSN’s 30th anniversary celebration, we are running a blog series on rwsn.blog, inviting our friends and experts in the sector to share their thoughts and experiences in the rural water sector.

This is a blog post from a RWSN Thematic Lead, Euphresia Luseka, from Kenya

Photo 1: Female Wastewater operators servicing a client’s Johkasou wastewater treatment plant, Kenya, 2022

Photo 2: Euphresia Luseka

“In Diversity there is beauty and there is strength”

Maya Angelou

Diversity is the difference. People are the same and different by their ethnic, age, professional experience, religion, race, and gender.

Let’s agree that women’s contributions and leadership are central to providing solutions to water challenges. Consequently, the water sector needs a more diverse labour force to establish a more inclusive and equitable experience for all its practitioners. By highlighting the scale of issues facing female Water leaders, we can better understand their challenges, and galvanize action for progressive, systemic change while examining other robust potential and scalable solutions.

The current women’s underrepresentation in water sector leadership is a prominent concern. According to a World Bank publication on Women in Water Utilities, women are significantly underrepresented; less than 18% of the workforce sampled were women, one in three utilities sampled had no female engineers and 12% of utilities have no female managers. Referencing the analysis of the employment data from participating organizations in a FLUSH LLC publication that I co-authored, white males from High-Income Countries comprised over a third of all sanitation leadership positions. With regards to race, two-thirds of all sanitation leaders were white, with white leaders 8.7 times more likely to hold multiple positions across different organizations than Black, Indigenous and People of Colour (BIPOC).  BIPOC Women were the least represented group.

This affirms the importance of an intersectional perspective in advancing gender and racial equity in the water sector leadership.

Women and specifically BIPOC female water leaders are missing out on opportunities in the water sector that hold the promise of advancement of SDG6 targets and the rising economic security that comes with it.

Without diverse leadership, the water sector will continue to experience failure. 

Are there consequences for this?

Gender diversity in the Water sector is not only a pressing political, moral and social issue but also a critical economic challenge. There are consequences for not having women in water leadership, the financial consequences are significant.

The untapped and unmeasured contribution of women is enormous. Women make up half the world’s population but generate 37% of the global GDP, reflecting the fact that they have unequal access to labour markets, opportunities, and rights. A McKinsey & Co study found that companies in the top quartile for gender or racial and ethnic diversity are more likely to have financial returns above their national industry medians. Companies in the bottom quartile in these dimensions are statistically less likely to achieve above-average returns.

The business case for diversity also remains strong. Research shows  when women are well represented at the top, organizations are 50% more likely to outperform their peers. Undoubtedly, organisations in Water sector that embraced diversification in terms of gender and race are positioned to meaningfully outperform their more homogeneous counterparts.

Beyond that, compared to senior-level men, senior-level women have a vast and meaningful impact on an organization’s culture; they champion racial and gender diversity more. 

Unfortunately, given the high male dominance in the Water sector they are usually the “Onlys” – the only or one of the only women hence more resistance, sharper criticism especially on affirming their competence, more prejudice, and more experience to micro-aggressions.

If women leaders are not present in the workforce, women at all levels lose their most powerful champions.

Absolutely, diversity wins and here are some examples of what I mean.

Though many ambitious women in water desire to advance into leadership positions, very few have the managerial and Ally support to get and keep those positions. Though many employees perceive themselves as our Allies, they do not take enough action such as publicly advocating for racial or gender equality, publicly confronting discrimination, publicly mentoring and sponsoring them. Though women in water have the capacity to lead in the sector, there exist geographic mismatches between them and opportunities, we remain underrepresented and paid less. Though many organizations are hiring more women to entry-level positions numbers dwindle at management level, particularly for BIPOC women.

This obviously has a long-term impact on the talent pipeline; eventually, there are fewer women to hire, fewer to promote to senior managers and overall fewer women in the sector. If women continue encountering the sticky floor, a broken rung on the ladder to success, and a revolving door in entry-level jobs, we might never break the glass ceiling.

Women can never catch up with this status quo!

But why are we missing and losing women in water leadership?

We have come from so far as a sector but have moved very little on Gender parity at the workplace.

To give an illustration, the United Nations organized four outstanding world conferences for women: 1) at Mexico City in 1975; establishing the World Plan of Action and Declaration of Equality of Women and their Contribution to Development and Peace. 2) The Copenhagen conference in 1980, 3) the Nairobi Conference in my country Kenya, in 1985 4) in Beijing in 1995 which marked a significant turning point for the global agenda on gender equality with an outcome of a global policy document.

27 years later, still the water sector is investing in the same gender challenges emerging from gender norms that are stuck with us generation after generation. 

On the current trajectory, the World Economic Forum reckons if progress towards gender parity proceeds at the same pace, the global gender gap will close in 132 years. The Index concludes that “no country has reached the ‘last mile’ on gender equality” on more complex issues like gender-based violence, gender pay gaps, equal representation in powerful positions, gender budgeting and public services and climate change.

Women’s dual roles and time burden affect their economic productivity however inequalities in access to education impact their growth attributing to the high rates of poor women. Therefore, the woman in water at work and society starts at a disadvantaged position.

This affirms the supposition that instead of making transformation the goal in gender and water sector leadership, how about we make it a way of doing business?

Are women better leaders than men?

As demonstrated in Eagly (2007) study, women are manifesting leadership styles associated with effective performance. On the other hand, there appears to be widespread recognition that women often come in second to men in leadership competitions. Women are still suffering disadvantage in access to leadership positions as well as prejudice and resistance when they occupy these roles. It is more difficult for women than men to become leaders and to succeed in male-dominated leadership roles. This mix of apparent advantage and disadvantage that women leaders experience reflects the considerable progress towards gender equality that has occurred in both attitudes and behaviour, coupled with lack of complete attainment of this goal. Although prejudicial attitudes do not invariably produce discriminatory behaviour, such attitudes can limit women’s access to leadership roles and foster discriminatory evaluations when they occupy such roles.

It is time for Women to take up power, are they?

The 20th-century paradigm shift championed by UN towards gender equality has not ceased as affirmed by the profound changes taking place in diversity targets in the Water sector. The trends are clear that women are ascending towards greater power and authority. The presence of more women in water leadership positions is one of the clearest indicators of this transformation.

The central question of gender equality is a question of power, we continue to live in a male-dominated world with a male-dominated culture. Power is not given, power is taken; we have to push back against the resistance to change, as advised by António Guterres, Secretary General, United Nations.

Pato Kelesitse’s call has been heard Women in Water sector Leadership is no longer just talk, it is success! There are exemplary women to draw inspiration and strength from; Global Water Intelligence 2020 released a list of water sector’s most powerful women that could be adopted for peer learning.

Photo 3: Water Utility Staff during a Non-Revenue Water management training, Kenya, 2022

How do we sustain the gains?

Focus and execution discipline not only makes a big difference, it is the only thing that can sustain change. It is noteworthy that placing a higher value on diversity and implementing targeted initiatives have not closed the representation gaps for women leaders in Water and especially BIPOC Women, with most outcomes remaining elusive despite scaling up of initiatives.

  • Useful data can resolve this; effective policies are informed best by evidence. We cannot change what we do not measure and we cannot measure what we do not know. Therefore, borrowing from President Biden’s approach upon issuing an executive order on advancing racial equity and support for underserved communities, I guide, assess institutional gender capacity to build a robust pipeline for women in water professionals at all levels of-management.
  • Inquire what actions can influence diverse representation in the water sector leadership towards an inclusive environment where women feel supported by peers and leaders.
  • Co-creation will be key in strategically prioritising interventions addressing necessary changes across the organisation, progress cannot be made in silos. Collaborative efforts galvanise collective action that will build trust across the organization. Focus should not take a gender-neutral approach; some interventions can specifically focus on men others women as a corrective measure to enhance leadership diversity. This shall move the process of change through equality to equity to justice.
    • Empowering and equipping management to not only develop technical and managerial skills but advance female leaders and mainly BIPOC could follow. Use influencers to drive change. Translate allyship into action across all levels. Maintain open communication and feedback channels. Reinforce and scale what works and re-envision what does not. Measure and celebrate progress towards diversity outcomes.

****

I thought I would support transforming the water sector instead it transformed me. This blog is dedicated to Leslie Gonzalez, Director of Project Delivery, Africa at DAI. I acknowledge the efforts of Portia Persley Division Chief, RFS/Center for Water Security, Sanitation and Hygiene at USAID, Heather Skilling, Principal Global Practice Specialist, WASH at DAI, and Dr. Leunita Sumba, at WIWAS. History will remember your efforts in advancing women in water, working with you is like working with the change you want to see in the water sector.

Photo credits: Euphresia Luseka

About the author:

Euphresia Luseka is a Water Governance Specialist and Co-Lead of RWSN Leave No-One Behind Theme. She is a seasoned Expert with experience in leadership, strategy development, partnerships and management in WASH sector nationally, regionally and internationally. She has specialised in WASH Public Policy, Business Development Support Strategies and Institutional Strengthening of urban and rural WASH Institutions. Euphresia has several publications and research work in her field.

Did you enjoy this blog? Would you like to share your perspective on the rural water sector or your story as a rural water professional? We are inviting all RWSN Members to contribute to this 30th anniversary blog series. The best blogs will be selected for publication. Please see the blog guidelines here and contact us (ruralwater[at]skat.ch) for more information. You are also welcome to support RWSN’s work through our online donation facility. Thank you for your support.

30 years in the search for clean drinking water in Nicaragua

This year we are celebrating 30 years since the Rural Water Supply Network was formally founded. From very technical beginnings as a group of (mostly male) experts – the Handpump Technology Network – we have evolved to be a diverse and vibrant network of over 13,000 people and 100 organisations working on a wide range of topics. Along the way, we have earned a reputation for impartiality, and become a global convener in the rural water sector.

RWSN would not be what it is today without the contributions and tireless efforts of many our members, organisations and people. As part of RWSN’s 30th anniversary celebration, we are running a blog series on rwsn.blog, inviting our friends and experts in the sector to share their thoughts and experiences in the rural water sector.

This is a blog post from RWSN Member Joshua Briemberg, based in Nicaragua.

My career in the water and sanitation sector started in 1993 not long after RWSN was born.  It was a deliberate choice for me after a brief stint in the UK oil industry that followed upon living and working during 4-months between 1991 and 1992 in rural Nicaragua to build a two-room school house.  During this time diarrhea  was often the order of the day, and night, for me in a rudimentary pit latrine.  I still remember looking up into giant banana leaves waving in the moonlight to find a sense of peace in certain agony. At the time, I struggled to focus while in university in Canada between studies in chemical engineering with one class in water treatment that caught my attention, and studies in humanities, intrigued by the discussion of water rights and the First Nations people of Canada.

Having finished my engineering degree in 1992, my true calling continued to elude me and I moved to the UK.  While in London, first as a bicycle courier and then as a health and safety engineer for the construction of an 11 billion dollar North Sea oil platform, the Intermediate Technology book shop (which later became Practical Action) became my favorite destination and the monthly publication Waterlines an early inspiration, as I planned a return to Nicaragua to do something, anything related to water.  I also remember carrying the odd parcel as a courier to a small WaterAid office in a building near Green Park.  Twenty years later, still living in Nicaragua I would be asked to design and then lead WaterAid’s first country program in Latin America.

Somewhere along the way, I let fall by the wayside any idea of pursuing further formal training  in the halls of renowned institutes like WEDC at the University of Loughborough, where I once met with John Pickford, or IHE in Delft where I also made a short visit.  The field was to become my classroom.

My journey in the world of water and sanitation in 1993 started for real by conducting a study of the presence of pesticides in the groundwater supplies for the cities of Nicaragua’s historic cotton-belt of the 1970s.  I moved on from there to a couple of jobs in what was meant to be my field as a chemical engineer – sewerage master plans for Managua and wastewater treatment while briefly back in Canada.

Photo: Agua Para la Vida Graduating Class

But it was then, as I found myself heading up the first cycle of a program to train village-engineers to design and build small rural spring-fed gravity-driven water supply systems in the north-central mountains that I truly found my calling: rural water supply.  In just over 30 years this operation – Agua para la Vida – has worked with small rural mountainous communities to establish more than 100 water supply systems using state-of-the-art design tools to optimize performance and cost.  Well-designed mountain spring-fed gravity-driven water supply systems are amazingly durable with highly manageable operating costs; the main challenge is the protection of the recharge area of the watershed and ensuring community cohesion and effective management.

Captivated by the joy of opening the tap and having clean water gushing out after months of sweat and toil, I was driven to carry on in pursuit of a glass of clean water everywhere.

One thing I found during these years was that while we designed for growth the communities often shrunk in size due to migration in search of greater economic opportunities elsewhere. 

I took the skills learned with war-ravaged communities on the agricultural frontier to work with indigenous Miskitu and Mayangna communities to bring clean mountain water to people along a system of rivers in the farthest depths of one of two biosphere reserves in Nicaragua.  Gravity-fed piped water supplies continued to be my default option until the springs ran out. 

On my first reconnaissance mission in 1997 to the village of Raiti on the Coco River (Wangki) that separates Honduras from Nicaragua, I was accompanied by an American hydrogeologist who spoke neither Spanish nor the local language Miskitu.  During the conversation with community leaders about the existence of potential spring sources, one community leader told me that the potential source was about 15 minutes away while another said it was more like a day away.  Needless to say my hydrogeologist decided to stay behind and it took us close to 6 hours to reach the place thought by the villagers to be a viable source! 

Unfortunately, like almost all surface water sources in the eastern or Caribbean region of Nicaragua, it was located at lower elevations than the community, which was the way the communities would protect themselves against the risk of flooding.  And thus began my first experiences with digging and drilling wells with what had become a Nicaraguan standard by then: the rope pump. 

Transporting pipes on the Rio Coco (2000-2003)

It was not until the early 2000s, and with a decade of empirical experience in the field, that I began to come in contact with networks such as RWSN which became sporadic but important references combined with other guiding lights of inspiration that I encountered in the rare opportunities when I emerged from remote communities by footpaths, dirt roads, and rivers. 

Through these contacts, I was inspired to add new tools to my toolbox in the continued search for clean water.  Rainwater harvesting and point-of-use treatment or filters became significant aspects of my search to truly reach the last mile, while also experimenting with hydraulic ram pumps along the way.  In addition to technologies themselves, approaches such as the Technology Applicability Framework (TAF), accelerating self-supply, and systems strengthening have become essential tools in the last ten years of my journey.

In addition to RWSN, which I did not formally encounter until 2011 when I attended the RWSN’s 6th International Forum in Kampala, Uganda, I also found inspiration from the HWTS network, the International Rainwater Harvesting Alliance (IRHA), the SMART Centre Group,  SuSanA, Agenda for Change, and others.  At the local level the Nicaraguan and Central American WASH Networks (RASNIC and RRAS-CA respectively) represented efforts to bring collaboration to the regional, national and local levels.

Out of these contacts came not only key technical references, but a greater understanding of the importance of context in the applicability of a solution, the complexity of sustainability, the importance of demand-based approaches accompanied by systems that are not necessarily exclusive to the public sector but include the role of the local private sector, entrepreneurship, alliances and the acceleration of self-supply models of service delivery.

There is still considerable tension between these two approaches to water supply – systems strengthening and accelerating self-supply models – although I consider the latter to be complementary and part of the former, and despite the fact that in sanitation individual family solutions continue to be the standard for the population in rural areas. 

Needless to say, I moved on from my beginnings in spring-fed gravity-driven systems to shallow and deep borehole wells, manual and machine drilling, handpumps and renewable energy-driven pumps, rooftop rainwater catchment, and household water treatment and storage.  I also ventured in to the concept of resilience and the concepts of both multiple uses and multiple sources or hybrid systems, the latter still less commonly considered.

It should not go unnoticed that my search for clean water in Nicaragua has been both confronted and marked along the way by an increasing number of hurricanes:  Mitch in 1998 that took me to the Coco River to build water supply systems where there had been none but where the communities along the river had been entirely wiped away.  Felix in 2007 left a swath of destruction across the northeast Caribbean Coast.  And most recently Eta and Iota back-to-back in November 2020 that wiped out all of the more than 250 rooftop rainwater catchment systems with 4,000 litre ferrocement tanks that had been built one by one over 5 years by men and women in the community of Wawa Bar.

Training RWH System installers Wawa Boom (2021)

On this journey, I also came across some significant contributions to rural water supply incubated in Nicaragua in the spirit of its famed poet of modern Spanish letter Ruben Dario: Si la Patria es pequeña, uno grande la sueña.  (If the homeland is small, one dreams it to be grand.)  These include the rope pump (known in Nicaragua as the bomba de mecate), the clay pot filter (Filtron), and an artisan-made in-line chlorinator (originally known as CTI-8).

It was household water treatment and storage, and Ron Rivera of Potters for Peace that started me on the road to the concept of self-supply and market-based approaches. This concept has ended up twice costing me my job with “non-profit” organizations unwilling to undermine their charity model and dependence on a permanent state of “humanitarian philanthropy”.

Now as my life journey enters its home stretch, my focus is on bringing together both physically and virtually as many of all these great initiatives and new ones as they come along, within a context-based framework and the collective construction of appropriate service delivery models.  My vehicle since 2017 is the Nicaragua SMART Centre: Connecting, assisting, accelerating.  The SMART Centre was inspired in 2015 by Henk Holtslag whom I first met that the RWSN Forum in Kampala in 2011.

The SMART Centre in Nicaragua

Earlier this year, RWSN published a concise version of my rapid assessment of the long term impact of the SMART approach: The case of the rope pump in Nicaragua, a look back at 40 years of development as a success story of accelerated self-supply. I can only hope that the beacon of the Rural Water Supply Network will continue to light the way for another 30 years so that I can contribute a few more grains of sand.

About the author: 

Joshua has worked as a practitioner in the rural WASH sector for over 30 years almost entirely in Nicaragua, Central America with the exception of a 3-year period when he led the development of a program in Colombia.  His work has taken him from brief stints in the public sector and with a private engineering consulting firm, to both small and internationally recognized non-governmental organizations, and bilateral aid agencies.  He is the founding director of the Nicaragua Centre for SMART Technologies for WASH (Centro de Tecnologías SMART de Agua, Saneamiento e Hygiene), a social enterprise bringing together the public and private sectors, microfinance institutions, and academia to promote SMART approaches including self-supply to reach the last mile.  He recently co-authored a RWSN Field Note taking stock of the 40-year history of the rope pump in Nicaragua.

Did you enjoy this blog? Would you like to share your perspective on the rural water sector or your story as a rural water professional? We are inviting all RWSN Members to contribute to this 30th anniversary blog series. The best blogs will be selected for publication. Please see the blog guidelines here and contact us (ruralwater[at]skat.ch) for more information. You are also welcome to support RWSN’s work through our online donation facility. Thank you for your support.

Photo credits: Joshua Briemberg

Las tecnologías EMAS WaSH – experiencias, logros y objetivos futuros

Este año celebramos los 30 años de la fundación formal de la Red de Abastecimiento de Agua en Zonas Rurales. Desde unos inicios muy técnicos como grupo de expertos (en su mayoría hombres) la Red de Tecnología de Bombas de Mano- hemos evolucionado hasta convertirnos en una red diversa y vibrante de más de 13.000 personas y 100 organizaciones que trabajan en una amplia gama de temas. En el camino, hemos ganado una reputación de imparcialidad, y nos hemos convertido en un convocante global en el sector del agua rural.

La RWSN no sería lo que es hoy sin las contribuciones y los incansables esfuerzos de muchos de nuestros miembros, organizaciones y personas. Como parte de la celebración del 30º aniversario de la RWSN, estamos llevando a cabo una serie de blogs en rwsn.blog, invitando a nuestros amigos y expertos del sector a compartir sus pensamientos y experiencias en el sector del agua rural.

Este blog fue escrito por nuestro miembro de RWSN, Jaime Aguirre, de Bilbao, España.

EMAS es el acrónimo de “Escuela móvil del agua y saneamiento”; fue acuñado en los años 80 en Bolivia por Wolfgang Buchner, con el apoyo de un grupo de voluntarios

La misión principal de EMAS es enseñar a las familias a obtener agua limpia por sí mismas. El “aprendizaje práctico” es la forma más óptima de aprender estas técnicas.

El programa WaSH de EMAS incluye varias tecnologías Do-It-Yourself, como la bomba manual  EMAS,  la perforación manual de pozos de hasta 90 metros, tanques de almacenamiento de agua y los aseos VIP, entre otros. Todas las tecnologías han estado en constante desarrollo desde los años 90. Se han implantado en más de 25 países, principalmente en América Latina y África. La biblioteca de la RWSN alberga documentación y evaluaciones del uso de las tecnologías EMAS en Uganda, Sierra Leona, Panama y Bolivia, entre otros.

El objetivo de las tecnologías de EMAS es facilitar el acceso al agua potable y al saneamiento mediante la formación de técnicos locales y beneficiarios. Estas formaciones son cursos compactos en los que durante varias semanas se muestran y practican todas las técnicas. A largo plazo, todas las instalaciones pueden ser mantenidas por el usuario debido a la simplicidad de la tecnología. El resultado:

  • Mejora del acceso al agua potable para las poblaciones rurales del mundo, combinada con instalaciones sanitarias sencillas, evitando así la propagación de enfermedades infecciosas y reduciendo las tasas de mortalidad.
  • Aumento de la calidad de vida, por ejemplo, al eliminar el laborioso acarreo de agua, lo que ahorra tiempo a las mujeres y los niños y permite realizar pequeños trabajos agrícolas.
  • Los constructores de pozos formados son autosuficientes e independientes, y pueden, si es necesario, recibir más asesoramiento y formación.
  • Sostenibilidad: Los pozos y las instalaciones de agua son muy asequibles. La experiencia ha demostrado que los propietarios mantienen bastante bien las instalaciones, lo que se traduce en una larga vida útil. Las reparaciones que puedan ser necesarias suelen ser fáciles de realizar.
  • Todos los materiales necesarios para estas reparaciones pueden obtenerse localmente.
  • Los materiales y los métodos son respetuosos con el medio ambiente y la mayoría de los pasos se realizan manualmente.
  • La extracción de cantidades moderadas de agua y su uso disciplinado no tienen un impacto negativo en el medio ambiente ni en los niveles de agua subterránea.
  • Mejora de las oportunidades para que las personas permanezcan en sus regiones de origen de forma permanente.

    Algunas de las principales tecnologías son:

Perforación en el centro WASH de Sierra Leona

La bomba manual EMAS es el componente clave de las tecnologías EMAS porque es capaz de bombear agua verticalmente hasta 50 m. Mientras que otras bombas manuales tienen una mayor resistencia al uso intensivo o incluso inapropiado (muchas veces cuando la bomba está siendo utilizada por toda una comunidad), la bomba EMAS está diseñada principalmente para el uso doméstico. Las bombas EMAS tienen una larga vida útil, ya que las reparaciones que puedan ser necesarias suelen ser fáciles de realizar por el usuario.


Las instrucciones en vídeo pueden verse en nuestro canal de YouTube que cuenta con unos 15.000 seguidores y algunos vídeos tienen más de 700.000 visitas.  

A veces hay que hacer adaptaciones de las tecnologías en algunos países debido a la disponibilidad de material.

Amadou, técnico de Senegal marchando con su equipo de perforación a hacer un nuevo pozo


Por el momento, se han perforado aproximadamente 70.000 pozos EMAS en todo el mundo. La mayoría han sido financiados por las familias o los beneficiarios. Desde los años 80, más de 100 técnicos formados han creado una microempresa que ofrece servicios WASH a su comunidad. Las tecnologías de EMAS se han implantado en más de 25 países a través de cooperaciones con diversas organizaciones locales e internacionales (por ejemplo, OPS). Como resultado de la cooperación con Welthungerhilfe se han perforado más de 3.000 pozos EMAS en Sierra Leona.

EMAS pretende asociarse con organizaciones que incluyan WASH en sus programas y que también deseen implementar las tecnologías mencionadas a través de proyectos de formación en WASH. Los proyectos deben incluir un seguimiento y apoyo a los técnicos WASH formados durante su camino para convertirse en PYMES. Muchos casos demuestran que los trabajadores de las PYMES crean su propia empresa y sirven a otras regiones que tienen una gran demanda de servicios WASH.


A corto plazo, se lanzará una página de aprendizaje de EMAS para compartir todas las experiencias en varios países y también facilitar todo el material disponible. Esta página también se dirigirá a los usuarios con conocimientos técnicos que deseen aprender más sobre las tecnologías.

Curso de creación de bombas EMAS en Sierra Leona

Perforación en Mali

Sistemas EMAS incluyendo captación de agua pluvial con cisterna enterrada, bomba manual, ducha, lavamanos y baño

Sobre el autor: Jaime Aguirre es originalmente un ingeniero mecánico que trabajo muchos años como ingeniero de diseño en el sector de la energía eólica. Después de algunas experiencias decepcionantes con la implementación de tecnologías WaSH de alta tecnología, se unió en 2014 voluntariamente a una formación EMAS en Bolivia. Desde entonces, se ha dedicado permanentemente a impartir formación junto con la ONG EMAS-International e.V. con sede en Alemania. En 2015 puso en marcha la ONG española TADEH en Bilbao, España, que ofrece formación en tecnologías de autoabastecimiento EMAS en todo el mundo.

¿Le ha gustado este blog? ¿Le gustaría compartir su perspectiva sobre el sector del agua rural o su historia como profesional del agua rural? Invitamos a todos los miembros de la RWSN a contribuir a esta serie de blogs del 30º aniversario. Los mejores blogs serán seleccionados para su publicación y traducción. Por favor, consulte las directrices del blog aquí y póngase en contacto con nosotros (ruralwater[at]skat.ch) para obtener más información.Si aprecia el trabajo de la RWSN y desea apoyarnos económicamente, puede hacerlo aquí.

Coming soon: USAID Pro-WASH webinar series on Operation & Maintenance

Join PRO-WASH for a new webinar series focused on operation and maintenance of WASH infrastructure!

This four-part series will share lessons learned from USAID partners focusing on innovative advances in approaches to operation and maintenance (O&M) of water, sanitation and hygiene (WASH) infrastructure. Speakers will discuss their program’s approaches to engineering, environmental, financial, and political-economy challenges, and aim to draw out important lessons that are more widely applicable. During this webinar series, attendees will learn more about:

Continue reading “Coming soon: USAID Pro-WASH webinar series on Operation & Maintenance”

Five human rights principles that put people centre stage in water, sanitation and hygiene responses to COVID-19

Posted on WaterAid blog on 1 May 2020 in Equality, inclusion and human rights, re-posted on RWSN blog on 4 May 2020.
Authors: Louisa Gosling, Naomi Carrard, Hannah Neumeyer and Virginia Roaf. 

WaterAid/ James Kiyimba

Empowering and increasing the dignity of marginalised and vulnerable people will help us emerge from the COVID-19 crisis with healthier societies and revitalised opportunities for development and peace. Louisa Gosling, Naomi Carrard, Hannah Neumeyer and Virginia Roaf outline how applying the principles of human rights can save lives now and in the future.

The virus does not discriminate, but its impacts – and our responses – do.

– UN Secretary-General António Guterres.

We are all doing our best to minimise the impact of the coronavirus pandemic. Overwhelmingly, the response across the world has been to reduce transmission through distancing, handwashing and strengthening public health systems. We know water supply, sanitation and hygiene (WASH) are central to the COVID-19 response. So how can human rights help?

A human rights lens reveals unexpected opportunities as we respond to the current crisis and plan for the future. Applying the human rights principles – equality and non-discrimination, participation, transparency, accountability and sustainability – deepens WASH responses to COVID-19, helping to both protect everyone now and build more equitable and sustainable societies.

What we do now will shape the post-COVID world and our resilience to future threats, whether climate change or other health crises.

Equality and non-discrimination

The risks COVID-19 presents are not borne equally. We are seeing evidence of this all over the world. Older people, people with health problems, people living in inadequate housing (especially those in dense settlements without access to basic services), homeless people, migrant workers, and those who have to go out to work every day to survive or who are fulfilling a necessary if undervalued role such as care work or street cleaning – all are at higher risk of contracting the virus because they are less able to protect themselves with good hygiene and physical distancing. They are also most severely affected by distancing or lockdown provisions, with eked-out livelihoods vanishing or curtailed.

People who cannot afford to pay their water and sanitation bills risk losing essential services. Independent UN human rights experts have called on governments to prohibit disconnections and to extend continuous access to water for people who don’t already have it. Governments are obliged to ensure access to services. They must intervene so that service providers continue to deliver, and do not face financial challenges in doing so. This is no small feat, given the breadth and diversity of public, private and community water and sanitation services providers, but reinforcing the recognition of these basic services as public services is critical for the realisation of human rights.

Sanitation workers perform vital work and yet are especially exposed to COVID-19. They are often discriminated against, working without protection or dignity. Cleaners, care workers and the many women and children who fetch water for themselves and for others are also at risk of being exposed to the virus.

As with many areas of development, women – despite their central role – are often ignored or marginalised in decisions, so their needs and the specific risks they face are not considered. But many organisations are researching and documenting the widespread gendered implications of the pandemic and response measures. Gender justice should be central in the WASH response, and there is a growing imperative for collaboration with women’s organisations and leaders to find ways to do this.

Human rights to water and sanitation (and other rights) demand that our response to COVID-19 addresses these inequalities. They promote and protect the voices of people who are discriminated against, marginalised and vulnerable, and ensure responses to the virus proactively include them.

Collaboration between WASH actors and organisations representing the rights of marginalised groups – including those focused on disability, age, slum dwellers, prisoners, children or women – brings new understanding and action that ensures inclusive water and sanitation services. Innovative solutions are already emerging from such collaboration, making hygiene messaging and handwashing facilities accessible for people with disabilities, and relevant to diverse populations in challenging settings.WaterAid Papua New Guinea giving loud hailers, inks and papers for printing awareness-raising materials, supporting local health authorities in preparedness for COVID-19.

WaterAid Papua New Guinea

WaterAid Papua New Guinea has provided loud hailers, inks and papers for printing awareness-raising materials, supporting local health authorities in preparedness for COVID-19.

Participation

The AIDS and Ebola epidemics taught the importance of engaging with affected communities. Building trust between government and civil society is critical for suitability, effectiveness and sustainability of responses, to ensure the smooth flow of accurate and helpful information and to avoid indirect or unintended harm.

Physical distancing measures are creating more barriers for many and reducing participation and voice, particularly where participatory processes now rely on the internet. There is a proven gender digital divide, exacerbated by poverty. For example, OECD data indicate that, globally, women are 26% less likely than men are to have a smartphone (70% less likely in South Asia and 34% in Africa).

National coordination mechanisms (such as WASH clusters) should include civil society and organisations representing different sections of the population. This can help governments identify vulnerable people and put in place measures that effectively support those who would otherwise be left behind.

Looking further ahead, making modes of participation and partnership more inclusive could lay foundations for more locally led development beyond the pandemic.

Transparency and access to information

Transparency and access to information are intrinsically linked to participation. If information is not accurate or well-understood by the intended recipients, it has no value. Further, while clear and consistent messaging is important to reinforce behaviour change, it should be tailored to differing contexts. How can people living in informal settlements or remote rural areas respond to ‘wash your hands’ messaging if they don’t have a secure, on-plot supply of water?

To reach the most marginalised people we need to be creative, and to communicate in local languages through a range of channels that are appropriate for the places and people concerned. For example, many countries use radio, such as Tanzania, Rwanda and Nepal, where jingles are even broadcast by loud-hailers to communities without FM coverage. Sign language and braille can be used to reach people with hearing or visual impairments.

In Nigeria, local civil society networks and the media are communicating through network members in communities to share information and drive campaigns on improving WASH in healthcare facilities. More ideas can be found in resources such as BBC Media Action’s Guide to community engagement at a distance.

And in South Africa residents in informal settlements are monitoring water and sanitation access during the COVID-19 crisis, sharing the data with city authorities and the media. This initiative has already resulted in improved service delivery and new channels of collaboration with city authorities.A man reads awareness-raising messages through a loud hailer around a community in Bangladesh.WaterAid Bangladesh

A man reads awareness-raising messages through a loud hailer around a community in Bangladesh.

Accountability

Accountability between governments, civil society and development agencies is as critical in a crisis as ever. We are seeing unprecedented funds raised and distributed in response to COVID-19, but how these funds will be used and accounted for is not always clear.

Accountability is essential for minimising corruption and for achieving services that are equitable, sustainable and high quality. This is important both for the emergency procurement and distribution of benefits in the immediate response to COVID-19, and for the long-term sustainability of WASH services.

Unfortunately, accountability mechanisms and relationships in WASH are often weak. Civil society networks must be able to advocate for transparency and accountability in the WASH response to this crisis, to monitor how much of the funding made available for the pandemic is invested with human rights considerations and for the sustainable development of WASH services. There may be more opportunities because the pandemic has raised the profile of WASH, which can create space for WASH actors to contribute to broader accountability initiatives. An example linking WASH to the coalition on peace building and state building in Sierra Leone demonstrates this potential.

Governments are also accountable for the way they are imposing containment measures that limit people’s ability to go out, to work, to fetch water and to use toilets. In many countries we are seeing excessive force used to ensure compliance with lockdown, criminalising people who must leave their home to meet basic needs. This violates human rights and can be detrimental to reducing the spread of the virus if it creates fear and destroys trust between government and communities, as learned from the HIV response. In moments of disaster response the values of open government can come under intense pressure – but can also meaningfully contribute to better outcomes where there is strong cooperation and trust between the authorities and the people.

Sustainability

Poor sustainability and service levels are already a huge barrier to the realisation of people’s rights to water and sanitation, often due to weak systems. These can be strengthened or weakened by the way in which we respond to this pandemic.

Sustainability is a human rights principle – we must not lose progress that has been made. The hope for the post-COVID-19 world – if we use human rights to guide us – is to be in a stronger position than before. This means improved access to water and sanitation for vulnerable and marginalised people; that we more deeply understand how to eliminate inequalities; and that we are more prepared for future health risks and the inevitable impacts of climate change.

How we emerge from COVID-19

The COVID-19 pandemic will have profound and long-lasting impacts on how we all live, work and relate to each other. We are still barely able to imagine the immensity of economic and social change that will emerge.

Human rights put people centre-stage. Empowering and increasing the dignity of people who are currently marginalised and vulnerable will help us emerge from this crisis with healthier societies and revitalised opportunities for development and peace. Human rights principles must guide our responses and will lead us to better, more inclusive, more sustainable results, protecting and saving lives now, and in the future.

Louisa Gosling is WaterAid’s Senior WASH Manager for Accountability and Rights, Naomi Carrard is Research Director at Institute for Sustainable Futures – University of Technology Sydney, Hannah Neumeyer is Head of Human Rights at WASH United and Virginia Roaf is Senior Advisor at Sanitation and Water for All.

This blog is the result of collaboration involving WaterAid, Sanitation and Water for All, Institute for Sustainable Futures – University of Technology Sydney, WASH United, End Water Poverty, Kewasnet, Rural Water Supply Network, Water Youth Network, Hope Spring Water, Simavi and Water Integrity Network.

Authors: Louisa Gosling, Naomi Carrard, Hannah Neumeyer and Virginia Roaf. 

Putting equality, inclusion and rights at the centre of a COVID-19 water, sanitation and hygiene response

This is a guest blog by Priya Nath (RWSN Theme Leader) and Louisa Gosling (RWSN Chair). It is reposted from the WaterAid blog with thanks. The original post is available here.

The poorest and least powerful sections of all societies are likely to be worst affected in crises, but we can work to alleviate inequalities through our response. Priya Nath and Louisa Gosling highlight how our emergency response to the coronavirus pandemic can mitigate new and existing vulnerabilities among people affected.

Handwashing with soap is the first line of defence in tackling the COVID-19 pandemic. Yet inequalities abound in access to water, sanitation and hygiene (WASH), services, and following the advice to wash your hands with soap regularly is not as easy for some as it may sound.

Years of experience and evidence show that income, economic context and landlessness; age, disability and health status; geographical location; and ethnicity, race, religion and gender all play huge roles in determining whether individuals, households and communities have appropriate, available, affordable and accessible WASH. At WaterAid, we have committed to tackling inequalities in all aspects of WASH access.

The way we approach the current extraordinary global health crisis can be no different. Tackling new and existing inequalities must be central to our emergency response to coronavirus. During the global COVID-19 pandemic, life-saving clean water for hygiene, safe sanitation and basic healthcare is more critical than ever. And delivering equitable, empowering WASH responses for all is fundamental.

In our support of COVID-19 responses through WASH we are both drawing on what we already know and learning new ways to reach the most marginalised and the most burdened.

What we already know about tackling inequalities in WASH and emergency contexts

1. Gender inequality is exacerbated in health emergencies and economic crises, so must be tackled in all response efforts

As schools close and families head into lockdown, domestic chores and caring responsibilities increase greatly. At the same time, increased calls for washing hands, as well as for cleaning and sanitising, multiply the need for water. Because of gender divisions of labour, it is women and girls who will have to collect this extra water, perform more labour and do more caring for people who become sick.

For the 29% of people who do not have water inside their home, the additional long journeys to water sources caused by increased demand for water will mean more chances of contact with others at waterpoints or kiosks. And for many it will mean spending more of their already scarce resources on buying water at an unaffordable cost.

Women queue up to collect water from the common water source in Anna Nagar Basti, Hyderabad, India.

WaterAid/ Ronny Sen
Women queue up to collect water from the common water source in Anna Nagar Basti, Hyderabad, India.

Meanwhile, an estimated 70% of the global health and social care workforce are women. As the coronavirus pandemic spreads, these frontline workers face increased pressure and exposure to the virus, often with little personal protective equipment. This in the context of two out of every five healthcare facilities globally lacking handwashing facilities, and 55% in least developed countries lacking basic water supplies.

Health crises also increase risks of violence and harassment of frontline health workers, particularly women nurses. Amid the Ebola outbreak in the Democratic Republic of Congo, for example, the World Health Organization documented attacks on more than 300 healthcare facilities in 2019, leaving six workers and patients dead and 70 wounded.

During times of enforced isolation and closure of many public facilities, women and girls’ ability to manage menstruation can be compromised in communities and households. Finding a clean and private space to change and wash while remaining indoors for much of the time with their family, and accessing menstrual materials and water, can be difficult.

Finally, isolation measures, the inability to access previous social support systems and increases in financial and other stresses are increasing the risks of violence against women everywhere (download report PDF). Although not directly connected to WASH, this has implications for women’s ability to access essential services, and must be factored into our response, to ensure people’s safety and security when accessing WASH and other services.

You can read more about the gendered impacts of the COVID-19 pandemic in this article published in The Lancet.

2. Marginalised people become even more vulnerable during a crisis

People with chronic health issues, such as HIV, or other health conditions are dealing with increased fear of acquiring COVID-19, while often already experiencing social stigma and exclusion based on their health status. In an environment where misconceptions around HIV transmission or general discrimination might already prevent them from using communal WASH facilities, crises have the potential to exacerbate the situation, making handwashing and maintaining treatments even harder. Additionally they face the real risk of disruption to essential life-saving services, and concerns over whether they will be able to access treatment for COVID-19 on an equal basis to others.

More than a billion people globally live with disabilities, the rates higher in low-income countries and among those living in poverty or belonging to ethnic minorities. Once again, the health and social inequalities they already face are intensified in crises. For someone with a physical impairment, accessing clean water frequently can be a challenge because of distance, inaccessible infrastructure or reliance on others.

People with disabilities are often already isolated from the outside world, missing out on public health campaigns geared towards people who move around. And public health and information campaigns are rarely targeted to their specific requirements. Those who rely on a carer to help them with daily tasks face either the risk of added exposure to the virus through their carer, or an inability to get the help they need more than ever in challenging times.

Reuben J. Yankan, Director of the Disable Camp 17th Street Community, who is visually impaired, being helped down the steps from a public toilet by Timothy Kpeh, Executive Director for Peace, Education, Transparency, & Development in Sinkor, Monrovia, Liberia.

WaterAid/ Ahmed Jallanzo
Reuben J. Yankan, Director of the Disable Camp 17th Street Community, who is visually impaired, is helped down the steps from a public toilet by Timothy Kpeh.

 

Equally, public health messaging and calls to stay inside are hard to follow for people who have little or no access to WASH facilities; those who rely on daily wages to survive; those living in densely populated informal settlements or refugee camps; and street dwellers. This puts them at greater risk of not only COVID-19, but also harsh punishment by authorities. For example, we are already seeing a response that includes clearance of informal markets and housing in the name of ‘sanitisation’ in some places. The Ebola crisis in Monrovia in 2014 set a precedent for quarantining entire informal settlements that were deemed a ‘health risk’. This a deep injustice.

Our response efforts can mitigate both existing and new vulnerabilities

While the poorest and least powerful are likely to be worst affected in crisis situations, we can work to alleviate the inequality through our response:

  1. Support governments and other WASH actors to deliver the human right to water and sanitation as a central part of response efforts, provided in a way that is non-discriminatory and accessible to all.
  2. Develop crisis responses alongside the affected communities rather than for them, to ensure solutions meet cultural, social and religious challenges. Disability rights, women’s rights and indigenous rights groups, to name a few, are best placed to help us shape our response in a way that is empowering, does no harm and responds to real requirements.
  3. Tackle and confront any discrimination and stigmatisation in response efforts, related to factors such as age, gender, race, ethnicity, socio-economic status, livelihood type and caste. We must closely monitor our messaging, images and approaches to ensure they are not inadvertently fuelling discrimination.
  4. Promote collection of water, cleanliness of water and sanitation facilities and practising of hygiene as the responsibility of all – not just women.
  5. Recognise the obligations and responsibility of government and sector actors to respond; do not make this an issue of individual action or responsibility.
  6. Ensure we are collecting and disaggregating data to understand differing impacts on all parts of the population. At minimum age, disability, gender and location disaggregation is needed.

Read UNICEF’s COVID-19 Considerations for Children and Adults with Disabilities (PDF) guide.

Our simple list of dos and don’ts

As initial responses, including ours, rely heavily on visual and mass media public communications, it is vital that these are respectful and do no harm. Our list of actions to take and avoid can help.

Do: Use images and messaging that show responsibility for hygiene behaviours can be equally distributed.

  • Ensure images are gender balanced.
  • Include males in images of household & community hygiene practices to show collective responsibility.

Don’t

  • Do not reinforce gender or other stereotypes – i.e. do not show only women doing washing, cleaning or looking after children.

Do: Frame messaging that builds community spirit, support and collective action.

  • Use terms like ‘us’, ’we, ‘together as a community’, ‘altogether we can, etc.
  • Use images that show people helping each other.
  • Demonstrate sector/government response and duties, not just individual responsibility.

Don’t

  • Do not focus only on individualistic messages, which reinforce individualistic responses and actions.
  • Do not use emotional triggers such as shame, guilt or fear – we have a responsibility to avoid promoting further hysteria or blame.
  • Avoid emotional or negative language.

Do: Portray people in all their diversity.

  • Communities are made up of women, men, children, people with impairments, people of different ethnic or religious identifies, etc – reflect this reality in your communications to improve uptake.

Don’t

  • Do not blame or associate individual factors such as gender, ethnicity, religion, age, impairment, health or poverty status with reasons for infection or contagion.
  • Avoid messaging, images or implementation approaches that unintentionally stigmatise, ostracise or cause abuse for certain people.

Do: Acknowledge and respond to the diverse needs of communities.

  • Demonstrate how assistive devices can be used.
  • Demonstrate solutions that are relevant in low-income settlements, in rural and water scarce areas.
  • The Compendium of accessible WASH technologies has illustrations and descriptions you can adapt.

Don’t

  • Avoid blanket approaches that suggest that everyone can change behaviours without any specific adaptations.
  • Do not direct messaging or responsibility for ‘change of behaviour’ at one group of people, e.g. mothers, instead talk about parents caring for children.
  • Do not misrepresent the number of people who have a clean water supply or access to soap.

Do: Adapt communications to suit different target groups.

  • Consider the communication and learning abilities of all people, including people with visual, hearing and intellectual impairments.
  • Plan channels for information to reach all, especially those doing caring duties, sanitation work, etc.
  • Takeaway materials can reinforce messages and make up for some short-term memory loss among older people or people with disabilities.
  • These should be easy to read, large script, high contrast between text and paper, on non-glare/glossy paper, in local languages/dialects, highly visual​​​​.

Don’t

  • o not exclude anyone. Not being inclusive of all can lead to fear, shame and blame.
  • Do not portray informal settlements or slum areas as ‘vectors of disease’, or poorer areas of the city as being unable to keep clean. This reinforces stigma and increases the chance of a negative reaction. For example, there have already been cases of informal housing being cleared in the name of ‘sanitisation’. The solution lies in guaranteeing adequate and safe levels of service for all, rather than reinforcing stigma towards certain parts of the population.

Do: As part of our do no harm approach, do a risk assessment before and throughout communications campaigns

  • Monitor backlash on social media, such as racist comments and immediately delete as needed.
  • Check that it does not amplify or put blame on one group (or if audience is interpreting it that way).
  • List who is likely to miss out on the communication because of language, ability, culture or gender, and come up with strategies for how they could be included.

Don’t

  • Do not ostracise or promote ‘calling out’ of people or parts of the population. This may encourage vigilante tactics or backlash.
  • Avoid terms such as ‘victim’, ‘infecting’ or ‘spreading to others’.
  • Do not tolerate any racist, bigoted or blaming comments on social media and have a strategy for monitoring these.

Follow us on our journey through the response

As we support community, national and global responses to the coronavirus pandemic, we need to draw on what we already know, keep learning from others and ultimately improve the way in which response work reaches and addresses the needs of the most marginalised, the most burdened and those further away from life-saving clean water for hygiene, safe sanitation and basic healthcare.

At WaterAid, we are putting these principles into action, applying them to our COVID-19 response efforts, details of which you can read in this blog. We look forward to sharing lessons and challenges along the way.

Priya Nath is Equality, Inclusion and Rights Advisor and Louisa Gosling is Senior WASH Manager – Accountability and Rights, both at WaterAid UK.

Photo credit: WaterAid/ Ronny Sen

 

 

 

Make the last mile the first mile: is business the key to fulfilling human rights?

This guest blog was written by Selma Hilgersom (Simavi). The original blog post is available here and is re-published with permission and thanks from Simavi.

Last week, I attended the AGUASAN workshop. This yearly event is organised by the Swiss Agency for Development and Cooperation and joined by a broad variety of WASH practitioners. The key focus of this year’s workshop were ‘service providers that take an inclusive business approach and drive the advancement of the human right to water and sanitation’. Within the conference, six cases of young and inspiring entrepreneurs were put forward during the week and participants teamed up to dive into the business cases and assess the human rights angle of making a business out of WASH.

If anything, the week has given me a serious mind exercise on the role of the private sector in development. I have a background in the field of water technology and supporting the development of innovative business propositions. I do believe that the private sector is key in addressing global challenges. Business comes with internal drivers to guarantee the delivery of products and services that meet the demands of costumers, as entrepreneurs depend on the success of their business to generate an income. This drives efficiency, cost-efficiency and the continuous exploring smarter ways of working.

So, if business has the potential to provide everyone in the world with well-functioning WASH infrastructure, why are we not collectively entrepreneuring into the most rural areas of this world and ensuring that the human right to water and sanitation is fulfilled? And why are NGOs still funded to do a job that business can do while making money out of it?

Let’s first set the perspective straight. I work for an NGO. I am not afraid to re-consider my role in a fast-changing world. I do believe business has an key role to play in accelerating development and strengthening (business) ecosystems in-country. Especially local entrepreneurship and equal North-South partnerships can go a long way in providing people with the basic services that they need. Especially the businesses that pro-actively include women and girls and effectively respond to the needs of all members of a given community, regardless of who they are and their circumstances, seem to have the exact same goal as many NGOs. And stepping away from the ‘beneficiary perspective’ and including people as ‘costumers’ creates a different perspective. Two sidenotes: let’s try to avoid the discussion whether capitalism is the system that ensures everlasting happiness here and at the same time acknowledge that disadvantaged people benefit from a system in which they are participating as more than just ‘costumers’ that are defined by their purchasing power.

The nature of business is to ensure that there is a profit made. And from my experience in start-ups, this is a challenge when starting-up a business. The question that comes to my mind is then how feasible it is to design a self-sustaining business model targeting consumers with the least purchasing power, especially in the beginning. And whether it is possible to focus on the lower-bottom of the pyramid; even if this comes with challenges. A few examples: geography (what if a village is located at a remote mountain), reaching relatively few costumers per community, having to invest a lot in demand-creation before WASH services and products are bought. Are there smart models that make this ‘work’? Or stable financing mechanisms that can blend different revenue streams to cover the high need with the limited profitability? And how do you create a business ecosystem with local entrepreneurs to serve the people who currently lack access to WASH? What is the role and contribution of the government?
There is a broader development perspective to this too. Including ‘impact indicators’ in doing business, which reflect the aim of development work, does require extra efforts that may conflict with business interests. But results in lasting positive change in communities. Think of delivering water in a community where people are at high risk of a specific disease; is this just solved by delivering water? Or does this require the provision of additional health information and working towards improved service delivery? Or in the case that women are not allowed to decide over their own bodies, does the delivery of WASH provide an answer to the broader challenges that exist in the community?

Even if we would imagine an all-inclusive model of the private sector that perfectly responds to the needs of people, there is still one discussion that was put forward more than once during AGUASAN: (government) systems are the enablers of the success and upscaling of any business. The central question is therefore how business models fit in existing local, national and global systems? This links into the very basis of acknowledging that people have rights, and that they should be able to claim them, wherever in the world that may be.
And this is not ‘just a remark’ – it links into the issue of rightly anchoring the responsibility where it belongs: who is (or should) take the responsibility for fulfilling the human right to water and sanitation, and what is the place of the private sector therein? What to do if there is no profitable business case for providing WASH? Maybe the consideration is whether the ideal business model, if it would exist, would silence this discussion: does access to WASH equal that human rights are fulfilled? Even if this is done independently from the government, and in a profitable way? And if so, is it possible (capacity wise) to reach the 2.1 billion people (!) that still do not have safe and sustainable water delivery? Should the private sector be made responsible for fulfilling the human right to water and sanitation, if governments fail to do this?

I am not afraid of profit. I believe that businesses and NGOs both play a vital role in development. I believe in systems that are driven by (young) entrepreneurs and create a broad-range of value to consumers and are self-sustaining. There are many examples in the world where the private sectors makes a huge difference in the lives of disadvantaged people. I refer to the two amazing female entrepreneurs of Pad2Go who want to break the barriers women face in Nepal due to their menstruation (and with whom I had the honour to work with during the week). I am incredibly happy that many entrepreneurs are positive towards cooperation with NGOs. However, I also believe that this comes with a joint dream and a joint responsibility.

Often, the cooperation between NGOs and the private sector is defined by the roles ‘taking care of the business’ and ‘taking care of development’. I advocate for a more integrated business case, where investing in business and investing in development are one and the same thing. Could we agree that the success on the broader impact indicators is equally important as the development of a sustainable business model? And not from a ‘charity perspective’, but from the believe that this will increase the integrated value proposition of businesses. And thereby open up new markets and potential (impact) costumers. And a call to NGOs – can we move beyond the output, outcome and impact indicators, and join hands with those who will remain long after the funding of our NGO programmes has run out? And create built-in incentives to be as successful as we can? And not be guided by pre-set targets?

One of the things that stayed in my mind after AGUASAN is the presentation of human rights superstar Ms. Catarina de Albuquerque, who challenged us to “make the last mile the first mile”. Let’s do that. Together.

Edit from the author: I had some discussions about the extent of ‘pushing (Western) values upon local communities’, and whether businesses or even NGOs should be involved in this at all – or that we should limit ourselves to basic product or service delivery. I can write another blog on my thoughts on this. As this blog has a slightly different focus, I refer to Simavi’s aim to ensure that disadvantaged people in low and middle income countries are enabled to practice healthy behaviour based on their own free and informed decisions and free from coercion and violence. By doing this through supporting civil society to claim its rights with and through local organisations, development is no more than amplifying positive changes that start locally.

About the author

Selma holds a master degree in ‘Human Geography’ and ‘Policy and Organisation’ with a specialisation in transnational advocacy and business and innovation. She has worked in international organisations to promote and support the development of new business models, sustainable innovations and the uptake of new water technologies. Currently, she coordinates programs of Simavi in Tanzania and Nepal that aim to ensure that disadvantaged people, and especially women and girls, can live healthy lives

 

 

How a radio talk show is promoting WaSH in Northern Uganda

This is a guest blog by Justine Olweny, a Ugandan WASH entrepreneur and resource centre founder. You can find out more about his activities here.

“YOT KOM LONYO” (meaning “Health is wealth”) is a WaSH campaign radio program talk show conducted every Thursday from 16:00–17:00 hours East African Time. It encourages the involvement of local entrepreneurs, school leaders, pupils, politician, district technocrats, and partner representatives on water, sanitation and hygiene (WaSH) promotion discussions. It has promoted the utilisation and ownership of WaSH products among the communities of Kitgum District.

The weekly talk show was started in September, 2018 and has so far covered 7 WaSH topics within 22 episodes.This involves the engagement of eight stakeholders within the region being represented in at least two sessions. This talk show was motivated by the need for community ownership in safe WaSH infrastructures created by difference agencies, including the government.

Mightyfire 91.5FM has a total coverage of about 1,500,000 listeners in Northern Uganda. It has made significant progress in reaching out to the majority of refugees from South Sudan in the local language Acholi, which is spoken by them. The intention was to prepare for the rainy season, which often leads to an increase in the prevalence of waterborne diseases, including cholera, through the production of short radio spots to promote hand-washing with soap before eating and boiling drinking water to avoid illness.

This 6-month partnership between Mightyfire 91.5FM and Water Access Consulting is a pilot project to explore the possibilities of promoting hygiene and sanitation products and services led by the communities of Kitgum District. It was inspired by the webinar From Beneficiaries to Business: Promising findings from customer-centered approaches to sustainable water services.

Achievements:

  • Improved pit toilets (DuraSan and the SaTo pan supported by the “Sanitation as a business” programme of Water for people Uganda) are being constructed by landlords, while demand for improved pit toilets has increased together with the services provided by the pit-emptying gulpers team of the Municipality.
  • The radio programme materials were developed in accordance with the context, with compelling radio programmes that engage listeners in good hygiene practices, and with references to Lifewater mWaSH and UNHCR WaSH manuals.

Learnings:

  • The materials and topics discussed are generated by the audience themselves, for example during a school Q&A session, and during interviews
  • The audience pay a lot of attention to jingles, and they memorise short spot messages instead of the entire radio talk show
  • It is very motivating for both parents, elders and pupils to listen to their recorded debate play over the radio.

What do you think? How can we create more WaSH service demand using media? Do you have any examples of good WaSH campaigns in the media, that have contributed to behavior change in WaSH? Please share your experiences below.

(Photo credit: Water Access Consulting Archive)