Resolution: guidelines for addressing problems with water systems

Improve International

By Susan Davis, Executive Director, Improve International

Here are my talking points from today’s Resolution webinar:

What is resolution?

As a reminder, resolution is the process of addressing problems identified through post-implementation monitoring and/or evaluation. Resolution reflects the concept that implementing organizations are responsible for responding when they find water systems they have built are non-functional or need major repair. There is resounding agreement in the sector that rural communities in developing countries need some sort of support after installation of water points.

The case for resolution can be summarized by the following points:

  • Water is a human right.
  • To save lives and change lives, implementing organizations need to focus on the provision of good water services forever.
  • Failed and abandoned water systems are a massive waste of investment – not only on the part of the donors, but also on the part of the community. Failed systems make poor…

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