Over the past decade, a dramatic shift has taken place in the water sector that fundamentally changes the way that work is done. During this time, water point mapping around the world has accelerated at unprecedented rates. Dropping costs of technology and innovative software has enabled national governments, as well as funders, NGOs, academics, and others to inventory, share, and even monitor the work they have contributed to.
Coming up with a convincing elevator pitch for our Sustainable Services at Scale (Triple-S) project has long been a challenge. Which, given the complexities of the rural water sector itself, is possibly not that surprising. Whether defining ourselves (at least in part) as a complexity informed water services development lab will help, remains to be seen – but for us it is progress!